Founder: Tyler Gustafson
Role: End to End Product Development
Inception: Spring 2024
Hello, welcome to WellNest.
Let's take the stress out of doctor's visits
and make the most of your medical care.
Our app is organized to make sure you're prepared for every visit for you & your family.
Product Vision
Introducing WellNest, a transformative health app designed to make doctor visits stress-free and enhance patient care by eliminating the need to repeatedly relay medical histories. WellNest is crafted to help individuals document their health issues, ensuring they are well-prepared for their doctor visits and making healthcare more accessible and convenient for everyone.
Our goal with WellNest is to simplify the interactions between patients and healthcare providers. By simplifying the documentation of symptoms, lifestyle habits, and medical history, we've made it easier for users to communicate their health needs effectively.
WellNest addresses a significant problem where inadequate communication leads to inequitable outcomes for patients, especially those who struggle to articulate their medical histories.
Our vision at WellNest is to provide a platform that empowers patients to take control of their entire family's health journey, ensuring everyone receives the care they deserve.
There are four discussion topics to always be prepared for at every doctors visit
1. Health Events
Effortlessly track your health events to provide a full history for you and your family's appointments.
2. Health Profile
Keep your health profile, including family history and allergies in one spot.
3. Lifestyle
Let your doctor get to know you as a patient. We know you're more than just your health issues.
4. Mental Wellness
Monitor your mental health. Keeping a record can help your doctor be there for you.
Overview User Pain Points
Here is what we hear...
1
Repetitive Medical History Sharing
Patients often need to repeatedly relay their medical histories to different healthcare providers, leading to incomplete or inaccurate information sharing.
2
Complexity preparing for Doctor Visits
Patients often find it difficult to remember and prepare the necessary health information for doctor visits, leading to missed details & inefficient consultations.
3
Managing Multiple Family Members
Managing health records and appointments for multiple family members can be overwhelming and confusing, leading to overlooked health issues.
4
Inconsistent Care Coordination
When patients see multiple doctors across specialties, communication gaps occur, leading to fragmented care and potentially inequitable outcomes.
Full Demo
Thank you.
It means a lot to me that you took the time to look into this product. This is an area I'm particularly passionate about, and solving this problem improves equitable access for every patient.
I've seen plenty of cases where if you just asked the right questions and shared the right information, your course of treatment can take a completely different path. It is my hope that WellNest can begin solving this problem and improve patient outcomes.
Thank you again and please be on the lookout for the upcoming release!
A glimpse into the design process
UNDERSTANDING THE USER
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User Research
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User Personas
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User Journeys
User Personas
Meet Sarah, Damian, Charlie, and Helen, four personas crafted to guide the design of the app. Each persona represents a unique set of needs and experiences within the healthcare system, ensuring that the app addresses diverse patient requirements and enhances their medical journey. From young adults managing chronic conditions to seniors navigating post-operative care, these personas help us fine-tune the app's features for optimal comfort, efficiency, and engagement across a wide range of patient demographics. Through their stories, we aim to create a more intuitive and supportive digital tool that resonates with all users.
Click Through
Based on our insights, we can craft user stories that are essential for shaping your product design. These stories will guide the development process and act as a checklist to make sure we're tackling the key issues our users might face.
As a retired nurse, I want my healthcare app to synchronize my full medical history across all my healthcare providers so that I can ensure accurate and efficient care without the need to repeatedly recount my health journey. - Helen
As a busy father managing family health alongside work, I want a healthcare app that allows me to efficiently manage and update multiple health profiles for my family, so that I can document medical issues as they occur and easily share updates with our healthcare providers at the time of our appointments. - Daimion
As a young superhero fan undergoing treatment, I want a healthcare app that presents my treatment schedule and health information in a fun, engaging, and easy-to-understand way, so that I can enjoy learning about my health and feel like I'm on an adventure, not just a treatment. - Charli
As a health-conscious young professional, I want a healthcare app that allows me to securely manage my medical records and appointment schedules while providing personalized health tips and easy communication with my healthcare providers so that I can maintain my privacy and receive care that fully acknowledges my individual health needs. - Sarah
Customer Journey
Now that we have our user profiles at a high level, let's take a closer look at their journeys. Below you will see the journeys of our four profiles and the different pain points that they face along with potential opportunities to include in our designs
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Now that were starting to really understand our users we can feel more prepared and keep their pain points in mind when we begin to design our wireframes.
